Lumière/Reminders
Rebook reminders
Color refresh, lash fills, brow waxes — automated based on each client's cadence.
Rebook cadence
Each rule fires per-client based on their last visit. Deliveries link straight to a one-tap booking page.
- On booking
Booking confirmation
Sent immediately after booking with deposit link if applicable.
SMSEmail - −24h
24-hour reminder
Day before with directions, parking, and pre-arrival tips.
SMS - + client cadence
Color refresh recall
Per-client cadence based on previous visit interval (avg 6–8 weeks).
SMSEmail - +18d
Lash fill reminder
Auto-fires 18 days after last fill to keep pre-shed retention high.
SMS - +6w
Brow lamination touchup
Auto-fires at 6 weeks per technician guidance.
SMSEmail - Annual
Birthday + first-of-year promo
Personalized outreach. Disabled by default, opt-in per client.
Email
Recent sends
Last 24 hours · responded sends include rebook conversion logging
| Client | Rule | Channel | Sent | Status | Notes |
|---|---|---|---|---|---|
| Mira Albright | 24-hour reminder | SMS | Yesterday 9:00 AM | Responded | Asked about gloss tweak |
| Eli Carter | Booking confirmation | SMS | Yesterday 11:14 AM | Delivered | — |
| Mira Albright | Color refresh recall | Mar 30 · 10:00 AM | Responded | Booked balayage refresh | |
| Hannah Brooks | Lash fill reminder | SMS | Apr 24 · 9:00 AM | Responded | Booked Apr 30 |
| Lena Kowalski | 24-hour reminder | SMS | Yesterday 4:30 PM | Delivered | — |
| Naomi Reyes | Brow lamination touchup | SMS | Yesterday 11:00 AM | Responded | Booked Apr 30 |
| Robin Diaz | Color refresh recall | SMS | Yesterday 8:48 AM | Delivered | — |
| Sienna Holt | Color refresh recall | SMS | Yesterday 8:48 AM | Failed | Carrier rejected · STOP keyword on file |